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Can't remember if I had any bad experiences with PSA except that they are slow to ship and update their shipping information. I have never had a mistaken order from them that I can recall, but that is not to say that I did not because over the last 7 years or so, I have garnered a stack of online order receipts about 6" tall. Generally, they are good to go in my book but many people have complained that PSA should and could be doing better on shipping and processing. I do not think an order should be charged until it is sent out or unless it is a special order with no return authorized.
 
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