FN Herstal Firearms banner
Cancel

Customer Service: Where is it?

1878 Views 7 Replies 8 Participants Last post by  asdec33, 
T
Just purchased an FNP40 and had a question regarding it so tried to call FN-not happening. Apparently Bob Ales (sp?) is the only person there that handles Customer Service and he never answers his phone. Apparently customer service is not a priority with FN or taking care of their customers. I need the question answered now, not sometime next week or next month. Surely they can do better than this? Or maybe they can't-they just don't care!!! Maybe someone on this forum can answer the question? Is the chamber on the FNP40 and FNP9 fully supported? Thanks
Reply
Save
Like
1 - 1 of 8 Posts
P
Bob is the bomb, I have had nothing but great service from FN. Try HK customer support and you will have a realistic sense of poor customer service. Bob has picked up most every time I have called, if not and I left a message, he is timely it its return.

Try taking your gun apart and LOOK to see if its fully supported! Much quicker than a phone call.
Reply
Save
Like
1 - 1 of 8 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
FN Herstal Firearms
A forum community dedicated to FN Herstal firearm owners and enthusiasts. Come join the discussion about optics, modifications, gunsmithing, styles, reviews, accessories, classifieds, and more!
Full Forum Listing
Explore Our Forums
FN SCAR 17S FN SCAR 16S FN FNX New Member Introductions SCAR Accessories, Scopes & Mods
Top