I called FN yesterday to see if they got my paperwork I sent in 2 weeks ago for the promotional C-More sight. Stephanie stated she thought the would be in next week and be shipped out then. To my surprise, I just got a personal phone call on my cell phone from her informing me that they have arrived early and mine was being shipped today. She then gave me the tracking number. I think that is outstanding personal service. Thank you Stephanie!