fnx45t - highplains wait time
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1,741 Posts
5-8 business days
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1,423 Posts
NEVER, NEVER again ! 17 days from receiving funds to actual receiving shipping # , not item ! Many unanswered e-mails, e-mails that were answered got responses as : we are active military and don't have much time, Tim takes care of that and he's not around, it will ship tomorrow, I'm at shot show so it will have to wait, and more. Only after a e-mail suggesting a charge back did I get any action, no way to think you are running a co. , keep your day job guys !
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107 Posts
i don't think i found a single bad review before i ordered; which is not entirely strange. the whole modern mentality to "like" stuff but no public "dislike".
i appreciate your candid review.
i will say this though, rarely a business will have 100% satisfaction rate. even if they have 99%, you may be in the 1%.
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1,423 Posts
Well KiA, maybe this is just my week in the barrel for bad customer service, broken promises, and just plain getting f***ed by everybody I've dealt with this week including my local FFL, but defiantly not limited to. I call it like I see it and don't embellish a thing. My money is green and it spends any ware, so there will be no a$$ kissing from these lips, just the plain truth. I'm a fan boy of myself only !
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1,700 Posts
I bought a total of 3 firearms from Highplains. All were at better pricing than anywhere else (all 3 were constrained firearms at the time of purchase) and all 3 different orders went very smoothly getting to my local FFL.
Know that sometimes since your having to rely on your own local FFL to also send the required paperwork (proof of FFL) can delay shipping (this applies to ALL firearm purchases that require shipping)..
Know that sometimes since your having to rely on your own local FFL to also send the required paperwork (proof of FFL) can delay shipping (this applies to ALL firearm purchases that require shipping)..
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107 Posts
good point. when i picked the FFL, i assumed it was from a list of FFLs they had on file. but it could have been a global list of all FFLs.
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150 Posts
I had very good customer service and was contacted by Tim while deployed as time allowed. Payed a good MIL discount price. It is shot show time and most places involved and not a major distributer are on skeleton crew at the moment. I'm waiting on a rifle as we speak from a larger distributer and have been told it will be a few weeks before purchasing manager is back to fill orders (so I wait, like it or not.) You sounded a little hurried with OP. High Plains is a good place to buy, just a bad time to order I suppose. It'll get there bud.
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107 Posts
when was this?
i am not in a hurry. i can wait. i originally asked to set realistic expectations.
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150 Posts
Mine was early October '14 if I remember correctly and also took about or little more than a week. Defining realistic is drastically different between folks. When i ordered there was a hang up in quoted price from what was charged. I ordered MIL discount yet was charged the civy price (which still wasn't bad) as they are ordered by HPGS from two different routes. They ate the difference as the order couldn't be undone and were honest and upfront. I would order from them again and always support military. FFL hangups happen more often in my experience than where the purchase comes from.
Ordered my FNX45T FDE on 12/12/14, FFL received 12/14, shipped 12/27. A week goes by and nothing after getting the FFL, so I email if there was problem with my order. In a nutshell, no problem. Said pretty much that business was getting too much for just he and his wife, and was in process of adding and training a staff. I just ordered at bad time. They had the best price of anyone. I'll definitely use them again.
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107 Posts
to wrap this up, i had emailed highplains on monday jan 26th. 1 minute later (literally) tim responded saying that he had just returned from the shot show and will be going thru the orders asap. he shipped on saturday jan 31st. overall: good experience. :th_thumbsup:
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