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Discussion Starter #1
This is a notification for fellow members so that you can prevent yourself falling into the trap that I, through my own foolishness, fell into. Here's the story. Be aware, it makes me look like a complete and utter idiot, which I guess I was, for about 5 minutes... but not as big an idiot as I could have been...

I was trying to solve a minor problem on my laptop computer, so I searched Bing for Microsoft's tech support number. Lo and behold, there was an 800 number for Support for Microsoft. I called it.

Guess what? The person on the other end of the phone was NOT a Microsoft tech support advisor. He was a hacker. When I looked back, after my adventures were over, I saw that the phone number listing was in the Advertisement section at the top of the page, NOT the search results. By then it was too late for my laptop.

Following the directions of the "tech support advisor", I typed in a web address to my browser that put me into his chat link. This allowed him to "examine" my computer remotely; and when I say examine, I mean "download internet viruses, worms, and malware up the wazoo." He then brought up a display screen showing me the hundreds of worms, viruses, and malware that were on my system. Not surprisingly, I realized soon after, since he had put them there himself.

He then tried to sell me a "Microsoft cleanup utility" for only $399.99 with a 3-year warranty. I balked at this point, since I bought my laptop off-lease at a local shop and it only cost me $400 to start with. Now came the hard-sell; for only $199.99 I could get a 1-year service. I hung up. Then I tried to turn on my Microsoft anti-virus, which had worked just fine the night before. It had been disabled, as had my malware and Windows Defender. I shut down and called my local shop. When I described my experience, Bob (the owner) told me regretfully that I had been hacked; but since I hadn't sent any money, I was ahead of the game.

I spent the next 6 hours (of my day off!!!) changing all the passwords on all the websites I could think of, including this one, from my bedroom computer, on the off-chance that this gang was after any personal information as opposed to just getting suckers to send them money. I also called a charming young lady at the FBI's Detroit office who requested that I file a complete report once I know the total dollar loss for getting my laptop repaired.

But the dollar loss is nothing compared to the stress and shame of having been a victim of my own momentary stupidity, combined with the hacker's taking advantage of Microsoft Corporation's reluctance to have a tech support phone number right out in the open- as I told them when I finally got in touch with the actual Microsoft tech support, a good many hours later. The ONLY reason I called the hacker in the first place is that Microsoft themselves hide their phone number behind about 9 layers of web pages; and I'm dead certain that hundreds of people like me fall victim to this scam or others like it, simply because they are looking for a live person to talk to, as opposed to filling out email contact forms and hoping someone will respond. So, anyone who bills themselves as "Microsoft Support" has a pool of victims ready-made to throw themselves at them. It's like lions owning a watering hole. Or rather, hyenas. (And, yes, I know that "cowardly hyenas" is a stereotype which has been disproved by science, but it's still useful anyway.)

So please, whatever you do, DON'T CALL ANY COMPANY BILLING THEMSELVES AS "MICROSOFT SUPPORT" (or ANY company tech support) unless you get the number from the ACTUAL corporation website. Whether you send them money or not, it will cost you.

And once again, I look like a moron in front of the Forum. :th_sign0017: But if it helped someone else, I don't mind.
 

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You'd be amazed at the amount of random calls people get from those claiming to be "Windows Support" "Microsoft" Support", and they noticed something was wrong with your machine and want to "help you". I always remind everyone I know, MS does not monitor your machine, nor do they care if your machine has a virus on it.
 

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Thank you for posting this, I shared it with my parents and my wife's parents. We all can fall prey to stupidity from evil people. I'm glad you didn't lose more money.
 

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Thanks for the post, sorry to hear of your trouble. Good lesson for all, can never be too sure of what is a scam.

I have received calls, like Buffman mentioned, saying there was an issue with my computer. next to last time I got the call, which all had distinct Indian accents, I played with them. They gaveme a url to goto, and enter a code. Funny they couldn't see my computer. I then said, oh I was supposed to turn it on??? lol!!! I told them to never call again. They called once more, I told them no computer here don't call again. Think that did it.
 
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This is all too common. I'm sorry for your problems with this. Did you recover your PC?
 

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Discussion Starter #6
This is all too common. I'm sorry for your problems with this. Did you recover your PC?
It's in the shop, it will be a couple days before they get a look at it. While I was there, I bought a CPO tower PC to replace the one that I had which ran XP, which Microsoft got tired of supporting {sigh}... so I spent the afternoon setting that up. It was a good use of $250. Hopefully they can save the data on my laptop hard drive and reload the OS, if not, there was no information on there that can't be replaced. (That's the good thing about both internet porn and gun pictures, they're everywhere.)
 

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Sorry for your troubles. I've gotten those "MS Support" calls a couple times...foul bunch of miscreants. I've always hoped there is an extra unpleasant hell where scammers end up perpetual victims.
 
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Yea, I guess you're right. But there's always that one special porn, you know?

It's in the shop, it will be a couple days before they get a look at it. While I was there, I bought a CPO tower PC to replace the one that I had which ran XP, which Microsoft got tired of supporting {sigh}... so I spent the afternoon setting that up. It was a good use of $250. Hopefully they can save the data on my laptop hard drive and reload the OS, if not, there was no information on there that can't be replaced. (That's the good thing about both internet porn and gun pictures, they're everywhere.)
 

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Oh wow... that's just too bad...

Probably another Obama voter down on his luck just tryin' to make ends meet. Maybe you should've given the poor underprivileged soul that $199 and he would've not only have removed the stuff he put on it but got your laptop all fixed up too.

-SS
 

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Oh wow... that's just too bad...

Probably another Obama voter down on his luck just tryin' to make ends meet. Maybe you should've given the poor underprivileged soul that $199 and he would've not only have removed the stuff he put on it but got your laptop all fixed up too.

-SS
Dude, not today. Politics some other time.
 

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The internet is full of pitfalls and traps. I have a certain website I use to watch TV shows, and there are pop-ups for updating google, adobe, and a couple of others that look legit, I just know from years of experience that they are not.

I sincerely hope that every individual who designs, requests, or allows the use of Spyware, malware, adware, any sort of trojan, worm, or hack ends up dying to the most extreme cold blood murder and sexual violation possible.

And hyenas ARE cowards, they won't attack anything on their own unless it's sick, tiny, or a "baby". But the pieces of scat that plague the internet are far more cowardly and are no better than ticks. Honestly, what kind of sorry sack of crap does this kind of crap? How pathetic does a human being have to be before they realize just what complete trash they are and that they should just was their mouths out with buckshot?
 
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Thankx for da post....Had a similar episode happen to me via explorer...Click on this link for windows support...Had to install a new antivirus Kaspersky...This worked for me.
 

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I am sorry that it happened! The jerks that are out there! We run Apple "Macs" and I was once a major Microsoft fan but will never look back with regrets changing over. You might want to think about MAC as well. You can't beat them, cost more but in the long run it's worth it.
 

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Thanks for the post, sorry to hear of your trouble. Good lesson for all, can never be too sure of what is a scam.

I have received calls, like Buffman mentioned, saying there was an issue with my computer. next to last time I got the call, which all had distinct Indian accents, I played with them. They gaveme a url to goto, and enter a code. Funny they couldn't see my computer. I then said, oh I was supposed to turn it on??? lol!!! I told them to never call again. They called once more, I told them no computer here don't call again. Think that did it.
Ha, When they ask me what key is next to the spacebar on my computer, I tell them the "Command" key. After I did that they immediately hung up and have never called back. That was the 3rd call I got from "Computer Support". They know I had a mac and could not do anything with it....lol
 

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There is no major computer bug that can't be handled with some good freeware. The best dedicated virus killer scan tool that you could possibly use is called malwarebytes. It has eliminated some of the nastiest bugs ive ever encountered and its free.

Its no antivirus ap, its a virus killer. So its what you use AFTER your computer has been infected. Periodic checks will catch some real low profile stuff too.
 
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Thanks for the post, sorry to hear of your trouble. Good lesson for all, can never be too sure of what is a scam.

I have received calls, like Buffman mentioned, saying there was an issue with my computer. next to last time I got the call, which all had distinct Indian accents, I played with them. They gave me a url to goto, and enter a code. Funny they couldn't see my computer. I then said, oh I was supposed to turn it on??? lol!!! I told them to never call again. They called once more, I told them no computer here don't call again. Think that did it.
Same thing happened to me a few months ago, All I could think of was WTF, and hung up an the a**hat. If the Obama administration turns control of web domains over to the international community, the security of on-line transactions and financial services will be compromised. It is bad enough that I have to make sure the gas pump card reader is not a fugazi, it would bite to have to insure that every website I do business with is not a spoof before logging in. Why is this even open for discussion is what I want to know?
 

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Discussion Starter #19
Today better??? I see this as the chickens coming home to roost. When liberals attack my freedoms, it's no different than what happened to you.

Food for thought...

-SS
OK, but just... not seeing the connection between Indian hackers and the Obama administration. This incident, no matter how hard you try to make it an analogy for anything else, was just my own foolishness hitting me over the head and nothing but. Actually, if I really wanted to, I could blame the Reagan-Bush-Bush administrations' deregulation of the telecom industries and declawing of the consumer protection agencies. But you don't see me doing that, instead as a libertarian Democrat I'm taking full personal responsibility for my actions. :)
 
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There is no major computer bug that can't be handled with some good freeware. The best dedicated virus killer scan tool that you could possibly use is called malwarebytes. It has eliminated some of the nastiest bugs ive ever encountered and its free.

Its no antivirus ap, its a virus killer. So its what you use AFTER your computer has been infected. Periodic checks will catch some real low profile stuff too.
I have it already, trouble is that I let this jackhole switch it off remotely along with about 5,000 other things. Repairs are underway by competent professionals as we speak.
 
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