Milos,
I called you today, awaiting a return call.
I was very specific in the thread that if someone has a problem to email me directly. So I STILL got PMs when I said how to get in touch with me. EVERYONE that has emailed has gotten a response!
I'm currently having an issue with ALL of my SMTP / POP3 incoming and outgoing, and I'm having to use a webmail interface to answer emails. That's do-able if the email is on the webserver, but they've already been downloaded as of last week, so I need a recent email to respond to.
I guess people don't understand how much business we get. The people who ***** on this forum represent a very very small percentage of my overall business, but bitching to one of you does absolutely NOTHING in regards to resolving the issue.
You need to tell them that you're merely a discussion forum and as stated, they should email me directly. I'm not sure what else there is to say in regards of how to contact me.
As far as having issues....welcome to business. I again remind you of the small percentage that someone complaining represents. This is the first time I've actually had an issue of not being able to get more than a few folks instantly taken care of. I keep a log of what items are listed as what on the website, and time after time, I get people complaining that something didn't get shipped when they ordered an out of stock item. The confirmation email clearly states orders with back-ordered items will not ship until ALL items will go out. Yet I get people that complain because they didn't read what they were buying. It's clearly listed....I can't be expected to make sure they read it. It's right next to the purchase button. I clearly listed how to get in touch with me, yet time after time, I get PMs and posts, yet no email.
There are idiots everywhere, and this forum isn't immune to having. Most of you don't know 99% of the people on this forum, so I wouldn't begin to vouch for their credibility on a given situation when a) I can be gotten in touch w/ via email as stated, and b) I've responded to all emails I've received.