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I have several AAC suppressors. Never had any issues with customer service, until the Remington acquisition. Now I call and sit on hold in the queu for 15 minutes or more and then get a voicemail box that isn't accepting messages. Unbelievable!

Anyway, maybe you guys can help. I have a Tirant 45 that I use on my handguns, but I would also like to use it on my SBR KRISS Vector. I was told not to use the AAC Pistons on a fixed barreled rifle and to get a fixed adapter if that makes sense. So is this true and what do, I need to purchase?

Thanks
SB
 

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20$ at silencer shop. It will leave a little gap when you screw it down, don't worry it's designed that way. Customer service is now a 1 man operation. Nick will respond to emails though- faster than waiting on hold.
 

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It took them 8 days to respond to my email :(. I had a muzzle device that refused to come off of one of thier uppers (that was installed by them at the factory). Phone was a no go. I For one will stay away from AAC from this point forward if I can help it.
 

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Another reason why I will not invest myself in AAC, better cans out and knowing freedom group bought them this was a matter of time. My apologies to Nick as he has been an asset on the forum. SiCo & Surefire customer service will bend over backwards.
 

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FWIW I have an SDN-6, an SR-7, and a 9-inch MPW, I'm very happy with these products and luckily I've never had to take advantage of what many have described as AAC's underwhelming customer service. As long as those products continue to function as they have I'll never get the opportunity to corroborate others' reviews.
 

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sup.JPG 6 of my 9 suppressors are AAC thanks to the damn the man promotion. The pilots and all my Brakeout mounts and extra pistons were basically free with rebates. They have functioned flawlessly and are lightweight and simple in their construction compared to my Silencerco Osprey and Sparrow. No complaints with any of them, but the simplicity of the AAC designs leads me to think, they would be easier to fix in the event of a problem. I wouldn't disregard the brand and the employees who produce them because of the parent company.
 

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FWIW, I had a recent problem with the latch on my sdn-6, and, while I did have the same phone call issue, I sent an email, and heard back within 24 hours. My can was gone for about a week, and they fixed the latch and it looks like they may have cleaned and recoated the silencer as well. I understand they are moving and they are undergoing some changes, so I can deal with some delay in responding, but they fixed the problem and then some, so I can't really complain. I own other AAC/remington/freedom group products, and the only other problem I have is the ****ty trigger in my DPMS and the and issue with the finish rusted through in about an afternoon of IWB carry on my 1911r1, but then again I do live in AZ, and it was summer time.
 
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