[SONYtec]

I had sent Mike a PM and e-mail Sept 12, to which he did not reply, with questions I had.

One question was about the buy 3 get 1 free on the mag springs.

Also he said that my order was being held up do to an item that I did not even order, mag clamps.

I sent another email today.

The wait goes on.....

 

[SONYtec]

Once again I have not received answers to my questions from Mike.

Hi Mike,

Could you please update the status of my order. Have you shipped items that are not on back order?

On September 10 I received a shipping e mail from paypal, with the USPS tracking number xxxxxxxxxxxxxxxxxxxxxx

Also will I be receiving the 4 free mag springs from the "Buy 3 get 1 Free" deal you have on you web page since these are out of stock?

Thanks,

Rich

His email reply:

Hello Rich,

The springs that we received were out of spec by just a hair and this
caused it to bind under rapid fire. We have the springs in bound and hope
to be able to start shipping them by Monday. I apologize for the
inconvenience, this was truly beyond our control.

Thanks,
Mike

 

[SONYtec]

I received an e-mail Sept 18 from Mike telling me:

"We just got in the replacment springs for the botched order, so we're getting those packaged and shipped."

So I hope this means that my order will be on its way soon. I just hope nothing else that I ordered is on back order.

 

[SONYtec]

Today at 2:04 pm est: I received an email response from Mike for my question.

Yes,


As long as it’s on the site, it will be honored. No additional input is needed, we’ll just send them out. I believe your order has already been packaged up and waiting for transfer to the carrier.


Thanks,
Mike

Thank you Mike.

 

[SONYtec]

I received my order from Mag. Parts today.

 

[SONYtec]

::0::

 

[SONYtec]

LOL--

Hey SONYtec--there's no love lost between you and Mike, huh? Saw a post of his about you on another forum (not profane or offensive or anything).

Anyway, I'm happy to report that I got my shee-it today--roughly four weeks from when the order was placed.

Bobby, who Mike hired to help out, handled my lost order within three days. Sweet! Oh, and I did get my freebie mag spring and freebie brass catcher.

Glad to hear that they took care of your problem. I waited about a month for my stuff. There was a problem with the mag springs that he received that caused the delay, which I did not have issue with.

Where do I start, all I was asking for was a reply to my simple question, which he dodged several times. And finally he had that post that you saw that round about answered my question.

When I addressed this in a civil manner on that forum, he was less than professional in his responses, which he deleted later on. When I tried defending myself there a site administrator quickly deleted my post in a couple minutes of posting. I reposted, that was deleted even quicker, reposted again, deleted. One last time I posted, since I wanted answers from Mike, It again was deleted then I found myself "banned."

I tried to sign in and a message showed:

You have been permanently banned from this board.

Please contact the Board Administrator for more information.

Reason given for ban: Can't take a hint when your post was deleted several times

A ban has been issued on your username.

Nice reason huh? I never received a PM or email for a warning of a "violation of rules".

Yet his post still is there. If it weren't for people wanting items, he and others would have no one to buy product. Yet he complains that he doesn't need business like "that" kind of business. So sorry to ask a couple questions! So much for simple customer service.

I am glad I received my items, and I am happy with the quality of them.

I do not have any ill will towards Mike, like he has shown towards me.

I wish Mike well, hope things get better for him.

They are kissy butts over there on that "other" forum, been visiting there for a bit even though I never really registered, until after the communication issues started.
Not much is going on there except for the butt smooching anyway so I didn't care that they "banned" me. :lol:

I hope I have not broken any forum rules here Ship, Therm.
I am done with this subject. Just explaining a few things.

This is the place to be! So much info and stuff here, wish I found this forum sooner than I had.

FNForum.net ROCKS!!!! :shock: